FAQ
Answers to most common questions
can be found here.
At the moment, we don’t offer custom widths, but this may change in the future.
The Vero door frame is manufactured from lightweight aluminum, while the retractable screen is made of PVC-coated polyester.
The Vero Door is designed for easy installation. The kit includes four parts: the Cartridge, the Top and Bottom Track, and the Magnetic Door Strip. Unlike traditional systems, our product operates without a pulley mechanism for opening and closing.
Both the frame and screen can be cleaned by using a damp cloth. We recommend periodically removing the bottom track to clear out any accumulated debris.
If you need to trim down Vero door to install into a smaller door frame, then please follow the guide and video on this page.
As Vero Doors are 1.8 meters long, they are classified as oversized goods, resulting in higher delivery costs and a shipping time of 2-3 days
We currently ship to the following countries:
UK, France, Spain, Germany, Norway, and the Netherlands.
If your country isn’t listed, we’d be happy to arrange shipping—just contact us for a delivery quote.
Our shipping costs vary depending on your delivery location. Shipping costs will be calculated once you add items to your cart. For deliveries to countries outside of the UK, they do not include any taxes, duties, or fees.
At Vero Door, we are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied with your order, you may return it within 14 days of receiving your item(s) for a refund, exchange, subject to the terms outlined here.
Still have A question?
If you still haven’t found the answer to your question, then please reach out, we would be happy to help.